My goal?

Coaching people

Our colleagues are our greatest asset, and I care about them. I love coaching & empowering them to reach their full potential, while keeping them accountable for their work. I'm firm when necessary, soft where possible. Balancing individual respect with group priorities.

Managing projects & processes

Choosing the right project management methodologies and tools, conducting proper risk management, communication, stakeholder management, etc.

Monitoring and continuously improving processes to meet customer needs and improve efficiency.

Empathy

Truly understanding customer needs and expectations, and reducing friction, requires a compassionate and empathetic approach. I value open communication, clearly communicated decision-making and a general openness to feedback.

A fact based approach

I base my decisions on facts, not gut feeling. I come prepared, by conducting a thorough analysis of projects, processes, user requirements and tools, by analysing and controlling risk and by making disaster recovery plans for times we need to act fast.

Continuous learning

Embracing a mindset of lifelong learning and personal development to stay ahead in a rapidly evolving technological world.

Challenging the status quo

Questioning conventional wisdom and challenging the status quo to drive improvement and innovation.